License timed out

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dspdude
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Last seen: 2 weeks 4 days ago
Joined: 12/17/2016 - 4:29am
License timed out

Hi

The license for my customers has timed out on 27-June-18. Is it possible to extend it ?

regards

david

 

 

 

Axel Nilsson
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Last seen: 3 hours 25 min ago
Joined: 12/19/2016 - 2:02pm

Hi David,

 

We will extend your licenses for another 30 days immediately to keep you going while we renew your contract. You will receive an email with the details. 

 

Thanks

-Axel

MickHope
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Last seen: 3 months 3 weeks ago
Joined: 09/08/2017 - 7:25am

Hi Axel

I am one of dspdudes customers, can you tell me what changes are being made regards to licensing.

 

Thanks

 

Mick

Axel Nilsson
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Last seen: 3 hours 25 min ago
Joined: 12/19/2016 - 2:02pm

Hi Mick,

 

We've extended all of dspdude's licenses until 7/27, so you shouldn't see any break in service while we renew the contract.

Are you having any issues?

 

-Axel

MickHope
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Last seen: 3 months 3 weeks ago
Joined: 09/08/2017 - 7:25am

Hi Axel,

 

No issues just want to know what is going to happen to Davids clients. 

Are you planning an annual subscription fee or a larger one time payment? 

 

Thanks

Mick

 

Axel Nilsson
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Last seen: 3 hours 25 min ago
Joined: 12/19/2016 - 2:02pm

Hi Mick,

 

All of David's licenses have been extended for another year - July 27, 2019. 

 

-Axel

MickHope
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Last seen: 3 months 3 weeks ago
Joined: 09/08/2017 - 7:25am

Thanks Axel,

Very much appreciated mate.

 

Mick